Cancellation

2Chimps subscription occurs on an automatically renewing monthly basis (yearly automatic renewal for yearly subscribers, etc.). 2Chimps will cancel your account upon receipt of such notification from you, or upon cancellation via your account settings . You can contact 2Chimps via phone (800-678-5253) or email (help@2chimps.net) if you need help canceling your account. Subscription to 2Chimps is non-refundable.

Your recurring subscription will be disabled when we receive notification of your intent to cancel. Your access to subscriber-only reports will end when your current billing cycle completes. 2Chimps subscriptions are non-refundable, so no refund will be processed for the remaining portion of your current billing cycle.

Your billing cycle begins on the date your current 2Chimps subscription was activated. For example, if you signed up for a monthly subscription on September 15th and cancel on September 25th, you will continue to have access to all subscriber reports until October 15th. Likewise, if you signed up for a yearly subscription on September 15th, 2015 and cancel on October 25th, you will continue to have access to all subscriber reports until September 25th, 2016. For any questions regarding billing cycles, contact help@2chimps.net.